畢業于澳大利亞皇家墨爾本理工大學獲物流與供應鏈管理碩士學位。在進入廈門大學國際學院任教前，在中國及新加坡多個知名企業從事物流和供應鏈管理工作。積累了豐富的第三方物流管理經驗以及制造業制造與分銷管理的經驗。
2002年至2004年在新加坡思路公司任物流分析師。新加坡思路公司是一家提供多方電子物流解決方案的第四方物流供應商，為惠普、微軟、英特爾、IBM等跨國企業集團提供多方物流解決方案。作為物流分析師主要負責與惠普亞太區代運公司如DHL、BAX Global，KWE進行日常運營管理以及KPI考核。2005年從新加坡回到中國任Crocs中國區物流經理，負責建立了中國區的物流隊伍，并設定了工作流程與業績評估方法。同時負責協調美國總部、中國代工廠之間的生產和分銷工作，以及簽約3PL的管理。2007年研究生畢業后加入北京康捷空國際貨運代理有限公司廈門分公司任物流分銷服務經理。北京康捷空美國貨運代理及后勤供應商Expeditors International Of Washington Inc在中國成立的國家一級貨運代理公司。任職期間主要負責制定物流分銷的銷售目標及相關考核標準；建立并監督物流分銷的運作流程；管理物流分銷人員，并提供相關的培訓以提高物流分銷服務；管理第三方倉庫等。
自2008年至今在廈門大學國際學院任教，主要教授國際物流、國際采購與分銷、客戶服務管理等課程，所教課程由于理論扎實，并且結合豐富的行業實例，廣受學生好評。并于2012年獲廈門大學首屆英語教學比賽二等獎。目前任國際學院專業組組長，主要研究方向為物流服務管理。近期研究課題主要關注JIT在零售終端的運用以及企業如何利用物聯網提高客戶服務。
Yang Shuai completed her Master of Logistics and Supply Chain Management in 2007 at RMIT University in Australia. She was Logistics Analyst serving for HP Singapore, Logistics Manager of Crocs China. She also worked for Expeditors China Xiamen Branch as Distribution Service Manager. She hasaccumulated rich experiences in supply chain management areas including 3PL management and distribution management.
From 2002 to 2004, Yang Shuaiworked for SCFulfil Pte. Ltd, as Logistics Analyst in Singapore. SCF is a 4PL of Hewlett-Packard managing their freight and logistics activities in the whole of Asia Pacific. Its role is to co-ordinate all such activities with their nominated forwarders, like DHL, BAX, KWE and EGL. As a Logistics Analyst, Yang Shuai was responsible for coordinating with HP’s nominated forwarders on daily operations and KPI appraisal. In 2005, she worked for Crocs China as Logistics Manager. During her service for Crocs, she built China logistics team and established SOP of inbound & outbound operations. She was responsible for liaising with planner and logistics team in USA head office on shipping and planning issues;managing OEM's shipping performance and nominated 3PL’s performance. She joined Expeditors Xiamen Branch in 2007 as Distribution Service Manager. Expeditor is a leading global logistics company with an outstanding reputation for top quality and services. It's in the Fortune Global 500. Her main responsibility included proposing customized distribution services package to customers, establishing and managing distribution operations, and managing the 3rd party’s warehouse, etc.
She joined the International College of Xiamen University in 2008. She is the head teacher of major studies. Main courses delivered by her are International Logistics, International Purchasing and Supply, Creating a Culture of Customer. Her research interest focuses on logistics service management, especially the application of JIT in a retailing context. |
